Terms and Conditions


Welcome to our website. If you continue to browse and use this website or proceed to place an order, you shall be deemed to have accepted and agreed to be legally bound by the following terms and conditions of use, which together with our privacy statement govern the relationship between Q Framing Pte Ltd (the “Company”) and you. If you disagree with any part of these terms and conditions, please discontinue to use our website, products and services. Please make sure you have read and understood the terms and conditions before placing your order.


The Company refers to the owner of the website whose registered office is at 2 Bukit Batok Street 23 #06-05 Bukit Batok Connection Singapore 659554. The term ‘you’, ‘user’ and ‘users’ refer to the user or viewer of our website.


The content of the pages of this website is for your general information and use only. It is subject to change or discontinuation from time to time without prior notice to you. By proceeding with our website, you agree that we will not be liable to you or any other party for the modification and termination of our website, products and services. The version of the terms and conditions that will apply to your order will be those stated on qframing.com.sg at the time you place your order.

The use of this website is subject to the following terms of use:

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law;

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. The Company does not guarantee and shall not be liable for the operation of this website or its content, unless an independent warranty is issued by the Company in writing. By continuing with this website, you expressly agree that your use of this site is at your sole risk.;

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction without our consent is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions;

  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. This includes, but not limited to, unauthorized revision of the content of qframing.com.sg that is false or inaccurate or becomes false or inaccurate at any time; discriminatory, unlawful, tortuous, obscene, fraudulent, defamatory, harmful, threatening, pornographic, indecent, vulgar, harassing, discourteous, hateful, abusive or racially, ethnically, religiously, sexually or otherwise offensive, as determined by us in our sole discretion;

  • Unauthorized use of any of the content in any manner that infringes the copyright, trademark, trade secret, or other intellectual property or proprietary right of others;

  • User are prohibited to revise the content of qframing.com.sg where it will be exposed to any viruses, Trojan horses, spyware, malware, worms, time bombs, cancelbots, or other disabling devices or other harmful component intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information;

  • Users are prohibited to advocate or encourage any illegal activity through qframing.com.sg and also upload, distribute or print anything that may be harmful to minors;

  • Users are prohibited to attempt to reverse engineer or jeopardize the correct functioning of qframing.com.sg, or otherwise attempt to derive the source code of the software (including the tools, methods, processes, and infrastructure) of our website;

  • Without access rights, users are prohibited to attempt to gain access to secured portions of qframing.com.sg;

  • Users are prohibited to attempt to reverse engineer or jeopardize the correct functioning of qframing.com.sg, or otherwise attempt to derive the source code of the software (including the tools, methods, processes, and infrastructure) that enables or underlies our website;

  • Without access rights, users are prohibited to attempt to gain access to secured portions of qframing.com.sg;

  • The Company reserves the right to update and amend the price and other details of our products and services without prior notice;

  • All customers have to submit their orders online via the website. No orders will be accepted via phone call or email;

  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s);

  • Underage individuals are to place order under the supervision and approval of parents or guardians;

  • The Company reserves the right to decline business relationship with individuals who are impersonating other individuals or misrepresenting their identity on purpose;

  • Use of this website and these terms are governed by the laws of Singapore. Any claim relating to use of the website shall be heard by Singapore Courts.


2.Colours and Measurements

We take reasonable measures and invest in reasonable efforts to accurately capture and display the attributes, colours and dimensions of our products. The colour you see will depend on the display of your electronic device and we are not able to guarantee that your device will accurately display the colours of our products. Furthermore, there may be a slight variation of the colours and patterns of our products due to the natural variation in the wood used.

Measurements of all items on qframing.com.sg are based on standard unit of measurements in milimetres and inches. As all our items are produced upon order, they are produced one by one manually by our in-house specialists. We believe in the craftmanship instead of automated process. Hence, there might be a slight variation in size by a maximum of 5 milimeters from the dimensions provided on our website.

3.Orders Acceptance, Delivery and Returns


Orders Acceptance

While you have placed your order through qframing.com.sg please note that the copy of receipt of an electronic or other form of order confirmation does not signify our acceptance of your order. The Company may, with its absolute discretion, decline to accept your order or any part of your order. No order will be considered accepted by the Company until the final product(s) has been shipped to you. If some of the products in your order are temporarily out of stock, we will notify you of any products that cannot be fulfilled. Under certain circumstances where we decline to accept your order for whatever reason, we will attempt to notify you at the contact details you have provided during your placement of order. We further reserve the right any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. Your order will be deemed accepted by the Company upon our delivery of the final products that you have ordered. We may require additional verifications or information before accepting any order. All Products shall be deemed accepted by you upon shipment, and title to, and risk of loss of, the Products passes to you when the Company provides the Product(s) to a common carrier.



We offer free shipping on all orders worldwide.

As every individual order is printed and prepared in our facility in Singapore, please allow 5 - 7 working days for your orders to reach you.


Returns & Exchanges

In our efforts to be more sustainable and reduce wastage, we do not accept returns or exchanges for change of mind.




Qframing.com.sg will require your billing and credit card information to process an order from you. By submitting your payment information to us, you provided us with your consent to collect the billing and credit card information and manage the necessary charges applicable for the order your placed. You represent that you will not use any credit card or other form of payment unless you have all necessary authorization to do so. While all orders placed through qframing.com.sg require a valid credit card, we assume that only persons age 18 or over are placing orders and providing us with the information requested during the order placement process. We shall not be liable in the event your children or others acting with or without your permission use your credit card or other means of payment to make purchases on qframing.com.sg (and to the extent your minor children make any such purchases, you hereby represent and warrant that they are authorized to do so); however you may report any unauthorized use to us, and we will take reasonable efforts within our control to help prevent future unauthorized use of your card.




By continuing accessing and using qframing.com.sg, you agree to indemnify, defend and hold harmless qframing.com.sg, the Company, subsidiaries, affiliates, officers, directors, co-branders and other partners, employees, consultants and agents (“Q Framing Parties”), from and against any and all third-party claims, liabilities, damages, losses, costs, expenses, fees (including reasonable legal fees and court costs) that such parties may incur as a result of or arising from, but not limited to:


  1. violation any rights, ownerships, trademark, copyrights of any other person or entity by your actions or materials submitted by you;

  2. violation of this Terms and Conditions by your actions;

  3. any breaches of the representation or warranty contained in this Terms and Conditions, be it directly or indirectly related or caused by your actions;

  4. your usage of our website, products and services;

  5. all harmful programming, including but not limited to, all kind of viruses, Trojan horses, spyware, malware, worms, time bombs, cancelbots, or other disabling devices or other harmful component intended to damage, detrimentally interfere with qframing.com.sg and our product and services, which are intentionally planted by you;

  6. and any other matter that could cause or potentially cause harm to the Company and its products and services due to the intentional or unintentional actions by you.

The Company reserves the right for exclusive defense and control and you agree to fully cooperate with us to prosecute any available defenses for the Company.




We are open to hear your feedback and receive your constructive criticisms, suggested improvements and comments related to our website, products and services ("Feedback"). You may send us your Feedback by writing to us directly at qframing@qframing.com.sg or reach out to us through our Facebook and Instagram (links provided on our homepage) or through any other method of communication with us. By providing us with your Feedback, you agree and grant us your consent that we may use your Feedback to amend, updated, modify and incorporate your Feedback into our website, products and services and you will not be due for any compensation, royalty, reward, honorarium for the Feedback you have provided to our website, products and services. 




If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.


Q Framing Pte Ltd
2 Bukit Batok Street 23
#06-05 Bukit Batok Connection
Singapore 659554


T (65) 6299 4180

F (65) 6462 1082


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